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NetSuite debuts AI upgrades and XaaS offering at SuiteConnect 2025

At SuiteConnect London yesterday, Oracle NetSuite unveiled a wave of AI-powered product updates and a new “Anything-as-a-Service” edition, signaling an aggressive push to help UK businesses—particularly finance leaders—streamline operations, reduce complexity, and unlock new revenue opportunities. We were in the room as executives laid out a product vision squarely aimed at CFOs tasked with doing more with less.

“Organizations in the UK are looking to AI to help them be more productive and do more with less, but knowing where to start can be overwhelming,” said Evan Goldberg, founder and executive vice president of Oracle NetSuite. “With our AI built in, not bolted on—and by offering it at no additional cost—we’re helping customers reduce the barrier to entry.”

The timing is notable. UK CFOs are under pressure to digitize finance operations, drive ROI on transformation programs, and comply with evolving standards like e-invoicing mandates. NetSuite’s latest moves aim to meet those demands head-on—with a product strategy that leans heavily into embedded AI, automation, and hybrid business model support.

AI That Works for Finance

Several AI-powered tools were announced with finance and operations leaders in mind. Among them:

  • NetSuite Financial Exception Management Agent: Uses generative AI to detect financial anomalies in real-time, helping finance teams resolve issues before period close.
  • NetSuite Text Enhance & Prompt Studio: Allows for AI-generated text in custom fields, improving accuracy and consistency in data entry—one of the most manual pain points in finance.
  • SuiteAnalytics Assistant: Offers natural language queries to generate on-demand reports, summaries, and KPIs—without the need for technical support.

There’s also a Prompt Management API that enables in-house teams and partners to customize AI behavior across their NetSuite environment. “We’re seeing CFOs wanting more control over how AI is deployed, especially in financial contexts. This gives them that,” said a NetSuite spokesperson at the event.

A Platform for Hybrid Business Models

Perhaps the most CFO-relevant announcement was the launch of NetSuite SuiteSuccess Anything-as-a-Service (XaaS) Edition. Built for companies offering a mix of products and services—a growing norm among UK mid-market firms—the XaaS Edition aims to simplify revenue recognition, inventory oversight, project billing, and more within one pre-configured platform.

“Modern businesses with diverse revenue streams need to connect data and automate processes across their financials, inventory, and sales operations,” Goldberg said. “The new SuiteSuccess Edition is designed to do just that.”

The XaaS Edition includes out-of-the-box dashboards, workflows, and KPIs tailored to recurring revenue models and project-based billing. For CFOs managing subscription-based revenue alongside physical inventory, this offers a clearer path to consolidated reporting and faster month-end close.

Streamlining the Finance Stack

Several other updates underscored NetSuite’s ambition to become the finance team’s operational backbone. These include:

  • NetSuite Connector for Outlook: Automates syncs between Outlook and NetSuite, reducing data re-entry across sales and finance teams.
  • NetSuite Bill Capture: Uses AI to extract invoice data and pre-fill fields, aiming to eliminate manual AP entry.
  • Customer 360 Dashboard: Consolidates customer data across CRM, commerce, and finance systems—useful for forecasting and credit risk analysis.

In markets like Germany, where e-invoicing mandates are intensifying, NetSuite’s Electronic Invoicing module provides structured data compliance for smoother filings and reduced errors.

What This Means for UK CFOs

The big takeaway? NetSuite’s updates don’t just showcase technical innovation—they reflect an acute awareness of what finance leaders need now: automation that reduces headcount dependency, visibility across complex revenue models, and compliance baked into core workflows.

With over 41,000 customers globally and a growing UK footprint, Oracle NetSuite is betting that native AI—deployed responsibly and strategically—can become a competitive differentiator for CFOs aiming to modernize finance while managing risk.

As AI maturity levels diverge across finance functions, one message from SuiteConnect rang clear: the suite’s newest features aren’t just about bells and whistles. They’re designed to help UK CFOs operationalize efficiency and support growth in an increasingly complex business environment.

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