AI email generator eliminates email back-and-forth, letting finance teams answer debtor messages in seconds directly from Chaser

LONDON, 2nd July 2025 – Chaser, the global leader in accounts receivable automation, today unveiled its AI email generator, a first-of-its-kind feature that drafts polite, payment-focused responses to debtor emails directly inside the Chaser platform. Finance teams can now read, respond to, and file every collection-related email in one workspace—no more hopping between inboxes like Outlook or Gmail and their accounts receivable system.

For many finance teams, the email inbox is still the biggest barrier to operational efficiency. Mid-size businesses spend an average of 14 hours every week on manual collections admin—nearly two full working days lost to chasing and replying to debtors (Intuit). Meanwhile, late payment remains rife: 87% of businesses globally report that their invoices are typically paid late (The late payment report). This combination of overflowing inboxes and consistently late invoices leaves finance teams stretched; wasting time on manual debtor emails, and facing delayed business income month after month.

The new AI reply generator tackles both problems. When a debtor replies to a Chaser reminder, the platform analyzes the message, recognises intent (promise-to-pay, dispute, request for documents, and more) and instantly suggests a courteous, context-aware response that nudges the payer toward settlement. Receivables teams can edit or send the draft with one click, then get straight back to higher-value tasks. The AI email generator will help finance teams around the world with:

• Contextual intelligence – eliminate time spent deciding how best to reply to debtors, as AI analyzes customer responses and crafts a suitable, polite reply encouraging payment.
• Personalized to every recipient – pulls invoice numbers, due dates, names, outstanding balances and past promises into each suggested reply.
• Instant filing – sent emails are logged to the debtor’s communication history, keeping every stakeholder (and auditor) in the loop.
• Faster payments – AI email replies can include links to the debtor’s unique Payment Portal, letting them settle payments instantly via convenient options like ACH debit, Apple Pay, Google Pay and more.

“Finance teams shouldn’t have to juggle six browser tabs just to chase one unpaid invoice,” said Sonia Dorais, CEO at Chaser. By generating context-perfect replies inside the very platform where teams already automate receivables workflows, track debtor communications, and monitor risk, Chaser is collapsing yet another manual loop. This is what modern accounts receivables should look like: one workspace, minutes saved on every email, and payments collected faster—powered by responsible AI that keeps a human, brand-aligned tone.”

Chaser’s AI email generator is now live, giving receivables teams a faster, more efficient way to manage payment conversations. Businesses looking to reduce manual workload, respond faster to debtors, and centralise receivables communications can start using the feature today.

Discover how Chaser’s AI email generator can help your business save time here, or try Chaser’s end-to-end receivables system for free for 10 days here.

MEDIA CONTACT:
[email protected]

ABOUT CHASER:

Chaser helps businesses get paid sooner with its all-in-one accounts receivable automation platform. Users can automate invoice reminders, monitor debtors, collect payments, and recover debt, all in one place. Since its founding in 2014, Chaser has supported over 7,000 businesses and helped recover £30 billion in late payments. Key awards include Best Technology Provider at the Credit Strategy Awards (2024), Best Use of Innovation in Business from Management Today (2023), Xero App Partner of the Year (2023), and Best Use of Technology at the Credit Awards (2022).

chaserhq.com

twitter.com/chaser_hq