It may seem odd then that we’d see investment in long-term, continuous Employee Experience (EE) and Customer Experience (CX) programmes as a critical component of an agile corporate strategy. But that’s exactly the approach we advise. That’s because employees and customers are the most valuable business asset in a world of continual flux.
Traditional financial institutions, commodity and energy trading companies closely monitor credit risk to mitigate the devastating impact should a counterparty default.
