FD TODAY: Diversifying communication methods key to improving customer experience

Diversifying communication methods is key to boosting customer experience

As consumer preferences become more demanding, research suggests companies should consider maintaining Customer Mail as a tool to enhance customer engagement, satisfaction, and the overall customer experience as they accelerate digital transformation plans

China’s ‘Zero Tolerance’ policy jeopardises global supply chains

Aoife Morgan

Companies forced to revise factory distribution in light of China’s lockdown of major production and export hubs

The role of CFOs in navigating the Great Resignation

Idris Nagri

Labour shortages not only affect the HR department, with senior finance leaders playing a vital role in helping businesses navigate the Great Resignation, according to Les Brookes, CEO of Oliver Wight EAME

Sale and leasebacks on the rise to fund alternative assets and improve ESG

Idris Nagri

UK corporates are looking for alternative methods of capital raising to improve real estate assets and meet proposed legislative energy targets, says Douglas Babington Smith, partner at Charles Irvine