In the final episode of the Twenty lessons series, we speak with Garima Thakur, a senior finance executive with Ingram Micro - the world's largest distributor of computer and technology products. Thakur believes that leaders should continue to develop new ways of working, catalysed by the pandemic. Hand-in-hand with new working models, is the need for improved management and engagement, says Thakur. Agility remains a key theme across the Twenty lessons series, and Thakur reiterates the critical role it played in finance departments during the pandemic, and how it should be cultivated going forward.